Loading... Please wait...

Advanced Search | Search Tips


Shipping & Returns

products-image1.jpg 

Returns Policy

 

REFUND-REPLACEMENT POLICY: All of our products are pre-fitted to an Indian frame and or fixture before being shipped. However, we do stand behind our products. We offer guaranteed replacement or refund if the product cannot be used for its intended purpose due to manufacturing defects. We do not warranty against shipping damages*. 

 Iron Horse Corral reserves the right to use all efforts to remedy any problem with the product prior to replacement or refund.

 

Shipping
BE AWARE: Most orders will take up to 8 weeks to deliver since we make our products to order. UPS ground is the preferred shipping method within the USA. We do offer 2nd day and 3 day UPS shipping as well.  USPS Priority and Global Express Mail International is used for all other locations outside the USA. 
We ship to greater Europe, Canada, Australia, and New Zealand. Note that there are size limits on some products, and some products cannot be shipped to international destinations.

*When ordering multiple items outside of the US the shipping costs will compound. It may be necessary to order items idividually.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound. However a dimensional weight for fenders is applied  because of the size of  the container. Dimensional weight in this case is alway higher.   

Promo/Coupon Codes:  If you have an applicable coupon code for discounts or free shipping please enter the code in the upper right hand (Coupon Code) section of your shopping cart page before going to checkout. Click on view or edit your cart. Enter your coupon code as stated earlier. Then estmate shipping and tax. If you have a shipping discount, enter the code after getting the shipping quote. To get a total you must then choose the shipping method. The cart should adjust the total and remove the shipping charge or add your discount. You may then proceed to checkout.

*Customers can choose the level of insurance coverage they wish to apply to their purchase at checkout.        

 visa-20mc-20logo.gif       amer-xpress-small.jpg         discover-logo-4.jpg    paypal-image.jpg